Download Implementing Cisco Contact Center Enterprise Chat and Email.500-445.VCEplus.2022-12-10.56q.tqb
| Vendor: | Cisco |
| Exam Code: | 500-445 |
| Exam Name: | Implementing Cisco Contact Center Enterprise Chat and Email |
| Date: | Dec 10, 2022 |
| File Size: | 195 KB |
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Demo Questions
Question 1
How is Chat Watchdog Interval used?
- to control the time interval after which a chat activity is tagged as abandoned if an agent could not accept it
- to control the time interval after which a chat activity is tagged as abandoned if it could not get any response from UCCE
- to control the time interval after which a chat activity is tagged as abandoned if it could not be routed to UCCE
- to control the time interval after which a chat activity is tagged as abandoned if it could not be assigned to an agent
Correct answer: D
Question 2
What are two specifications for reporting templates? (Choose two.)
- The availability of templates is controlled by licenses.
- A user can only create ten reports per template.
- Only one report can be created per template.
- Any number of reports can be created from a template.
- Templates can be deleted.
Correct answer: AD
Question 3
What is the limit of concurrent agents per application server?
- 400
- 600
- 1200
- 1800
Correct answer: D
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