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Exam Certified Senior System Architect (CSSA) 74V1
Number PEGACSSA74V1
File Name Certified Senior System Architect (CSSA) 74V1.braindumps.PEGACSSA74V1.2019-05-04.1e.33q.vcex
Size 248 Kb
Posted May 04, 2019
Downloads 2

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Demo Questions

Question 1
Direct Capture of Objectives (DCO) aims to increase which two aspects of application delivery? (Choose Two)

  • A: Accuracy
  • B: Speed
  • C: Coding
  • D: Performance



Question 2
Which two dependencies do you directly enforce with a Wait step? (Choose Two)

  • A: Pausing a case until a new child case is created
  • B: Pausing a case until a user submits a specified value
  • C: Pausing a case until another case (or all cases) reach a specified status
  • D: Pausing a case until a predetermined time expires



Question 3
A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount.
Select the case type relationship that satisfies the requirement.

  • A: Configure checkout request as a child case of hotel review.
  • B: Configure both checkout request and hotel review as top-level cases.
  • C: Configure hotel review as a child case of the checkout request.
  • D: Configure hotel review as a spin-off case of the checkout request.



Question 4
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent. 
The customer service agent may request additional information from the customer. 
The merchant is notified and given 15 days to dispute the fraud claim. 
If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to their account. 
How do you name the step where the agent investigates the claim for fraud?

  • A: Investigate Fraud
  • B: Claim Investigation
  • C: Investigate Claim
  • D: Fraud Claim



Question 5
A requirement states: The tax identification number must contain 10 digits.
How do you configure the field to support this requirement?

  • A: Use an edit validate rule that validates the tax identification number pattern.
  • B: Use a decimal property type and make the field required.
  • C: Configure a validate rule to test the tax identification number pattern.
  • D: Set the minimum and maximum values to "10" in a text field.



Question 6
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
The customer submits the new address. 
The application verifies that the address matches postal service requirements. 
The customer then approves the corrected address. 
How do you configure this requirement?

  • A: Add a button to each assignment to present the customer with a form to submit a new address.
  • B: Add a case-wide optional action to the workflow for the address submission.
  • C: Add an alternate stage to the case life cycle to change the address.
  • D: Add a case-wide optional process to the case workflow to perform the address change.



Question 7
An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank. 
If the credit score is unacceptable, the customer is notified of the result and the loan application is closed. 
If the credit is acceptable, the loan application is forwarded to a loan officer for review. 
If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing. 
If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed. 
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.

  • A:
      
  • B:
      
  • C:
      
  • D:
      



Question 8
A help desk ticket case type is defined as follows:

  

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

  • A: When the Triage stage completes
  • B: When the Process ticket step starts
  • C: When the Process ticket step completes
  • D: When Verify solution step starts



Question 9
You are defining a user view for a loan application. If the loan applicant indicates there is an existing open account, the Date account opened must be before the current date. 
Select the approach that meets the validation requirements.

  • A: Use a pick list control to verify the Date account opened is in the past.
  • B: Use a calendar control to verify the Date account opened is in the past.
  • C: Use a validate rule to verify the Date account opened is in the past.
  • D: Use a when rule to verify the Date account opened is in the past.



Question 10
In processing a parent case P-1, two child cases C-1 and C-2 are created. 
Which of the following statements is correct about the processing of P-1, C-1, and C-2?

  • A: C-1 must be resolved before C-2 can be resolved.
  • B: Either C-1 or C-2 must be resolved before P-1 can be resolved.
  • C: P-1 must be resolved before either C-1 or C-2 can be resolved.
  • D: Both C-1 and C-2 must be resolved before P-1 can be resolved.









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