Download Mac Service Certification.9L0-012.TestKing.2018-12-20.59q.vcex

Vendor: Apple
Exam Code: 9L0-012
Exam Name: Mac Service Certification
Date: Dec 20, 2018
File Size: 290 KB

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Demo Questions

Question 1
Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:
  1. VHB solvent
  2. Nail polish remover
  3. Isopropyl alcohol wipes
  4. VHB neutralizer
  5. Liquid acid neutralizer
Correct answer: BC
Question 2
The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?
  1. Battery, keyboard, microphone, trackpad, and BMU
  2. Battery, keyboard, microphone, and trackpad
  3. Battery, keyboard, trackpad, and BMU
  4. Battery, keyboard, and microphone
Correct answer: B
Explanation:
Reference: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+Case+Replacement/27438
Reference: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+Case+Replacement/27438
Question 3
Which of the following is a valid ESD safety precaution?
  1. Always handle logic board by grasping the heat sinks.
  2. Do not wear polyester clothing while working on ESD sensitive components
  3. You should place ESD-sensitive circuits on top of metal work surfaces.
  4. Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.
Correct answer: B
Explanation:
Reference: http://www.peachpit.com/articles/article.aspx?p=760956 (see ESD safety guidelines)
Reference: http://www.peachpit.com/articles/article.aspx?p=760956 (see ESD safety guidelines)
Question 4
Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?
  1. iMac (Late 2011)
  2. Mac Pro (Mid 2012)
  3. Mac mini (Mid 2011)
  4. Mac mini (Late 2012)
Correct answer: D
Explanation:
Reference: https://support.apple.com/en-us/HT201635
Reference: https://support.apple.com/en-us/HT201635
Question 5
After replacing a Mac Pro (Late 2013) graphics board or CPU riser card, which of the following utilities should be run?
  1. Cooling System Diagnostic (CSD)
  2. Cooling Diagnostic (CD)
  3. Mac System Diagnostic (MSD)
  4. System Diagnostic for Mac Pro (SDMP)
Correct answer: A
Question 6
What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?
  1. Remove the PCI-e fan.
  2. Remove the processor tray.
  3. Remove the hard drive carriers.
  4. Remove the Optical Drive and Carrier.
Correct answer: B
Explanation:
Reference: https://support.apple.com/en-us/HT4433 (step 3: Install the memory)
Reference: https://support.apple.com/en-us/HT4433 (step 3: Install the memory)
Question 7
Which section of Apple Service Guide contains a detailed view of all service parts and their part numbers?
  1. Part View
  2. Exploded View
  3. Service Parts Matrix
  4. Parts General Information
Correct answer: D
Explanation:
Reference: http://tim.id.au/laptops/apple/macbook/mbp15_mid09.pdf
Reference: http://tim.id.au/laptops/apple/macbook/mbp15_mid09.pdf
Question 8
Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?
  1. Network Utility
  2. Network Diagnostics
  3. Wireless Diagnostics
  4. Network Setup Assistant
Correct answer: C
Explanation:
Reference: https://support.apple.com/en-ap/HT202663
Reference: https://support.apple.com/en-ap/HT202663
Question 9
Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?
  1. Measure logic board battery voltage.
  2. Measure amount of ESD voltage in the area.
  3. Measure digital signals on the main processor.
  4. Measure amount of AC volts going to the hard drive or SSD.
Correct answer: D
Explanation:
Reference: http://www.wikihow.com/Use-a-Multimeter
Reference: http://www.wikihow.com/Use-a-Multimeter
Question 10
What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?
  1. 64 GB
  2. 32GB
  3. 16 GB
  4. 8 GB
Correct answer: D
Explanation:
Reference: https://support.apple.com/kb/SP652?locale=en_US
Reference: https://support.apple.com/kb/SP652?locale=en_US
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