Download ACMT 2016 MAC Service Certification.MAC-16A.Pass4Success.2025-11-22.50q.tqb

Vendor: Apple
Exam Code: MAC-16A
Exam Name: ACMT 2016 MAC Service Certification
Date: Nov 22, 2025
File Size: 176 KB
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Demo Questions

Question 1
Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?
  1. FileVault 
  2. Local Snapshots 
  3. The encrypted Time Machine backup 
  4. The Time Machine folder in /System/Library/ 
Correct answer: B
Question 2
Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?
  1. The keyboard has low battery and the batteries need to be replaced. 
  2. The blinking indicates the keyboard is paired to another device. 
  3. The keyboard is out of range and needs to be moved closer to the device it is paired with. 
  4. The keyboard is turned on and ready to be paired with her computer. 
Correct answer: C
Question 3
Larry just bought a new Mac with OS X Yosemite and wants to transfer his Outlook contacts and home folder documents from a PC running Windows Vista with SP2. You confirm automatic installation in Windows is disabled. What is the next step you will ask Larry to take before attempting to use Windows Migration Assistant?
  1. Disable anti-virus and firewall software on the PC 
  2. Start up the MacBook Pro in Target Disk Mode. 
  3. Make sure the contacts are exported in vCard format into the home directory. 
  4. Place the PC in standbymode and select it from the list in Migration Assistant running on the MacBook Pro. 
Correct answer: D
Question 4
Angela is having trouble with fonts installed in her user account. Where are these fonts located?
  1. /Users/Fonts 
  2. /System/Library/Fonts 
  3. /Library/Fonts 
  4. -/Library/Fonts 
Correct answer: B
Question 5
John states that the external hard drive he uses to store music is not visible in the Finder. Your drive is properly plugged in and listed in System Information. How should you continue troubleshooting the issue?
  1. Troubleshoot the issue using Activity Monitor. 
  2. Troubleshoot the issue using Disk Utility. 
  3. Troubleshoot the issue using Apple Diagnostics. 
  4. Troubleshoot theissue using Console. 
Correct answer: B
Question 6
Where can a user disable the automatic login of a user account?
  1. System Preferences> Users & Groups > Login Options
  2. System Preferences > Security & Privacy > General
  3. System Preferences > Security & Privacy > Privacy
  4. System Preferences > Users & Groups > Login Items
Correct answer: A
Question 7
Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?
  1. When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red. 
  2. Files in the section labeled 'Local Snapshots' in the Time Machine browser are those from the disconnected backup drive. 
  3. The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it. 
  4. When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign. 
Correct answer: A
Question 8
Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?
  1. Single-user mode 
  2. Verbose mode 
  3. Console 
  4. Activity Monitor 
  5. Disk Utility 
Correct answer: D, E
Question 9
How do you change permissions of a specific folder?
  1. Control-click the folder and then click Change Permissions. 
  2. In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane. 
  3. In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions. 
  4. Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window. 
Correct answer: B
Question 10
Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?
  1. Create a new Apple ID at appleid.apple.com. 
  2. Send an email to iforgot.apple.com. 
  3. Click Find your Apple ID on appleid.apple.com. 
  4. Answer the security questions on. 
Correct answer: B
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