Download Manager of Quality-Organizational Excellence Certification.CMQ-OE.ExamTopics.2025-10-30.55q.vcex

Vendor: ASQ
Exam Code: CMQ-OE
Exam Name: Manager of Quality/Organizational Excellence Certification
Date: Oct 30, 2025
File Size: 218 KB

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Demo Questions

Question 1
A company is considering converting a portion of its existing manufacturing space to storage in order to reduce dependence on an external warehouse. The following information reflects the results of a cost-benefit analysis.
What is the total cost of the project?
  1. $40,000
  2. $51,000
  3. $61,000
  4. $63,000
Correct answer: C
Explanation:
B: 2 - Mosted
B: 2 - Mosted
Question 2
Which of the following is an example of an appraisal cost?
  1. Supplier rating program
  2. Supplier quality planning
  3. Supplier product qualification
  4. Operator training
Correct answer: C
Explanation:
C: 1 - Mosted
C: 1 - Mosted
Question 3
Which of the following are essential ingredients to achieving worker satisfaction?
  1. Establishing goals and defined task detail
  2. Providing assistance with personal problems
  3. Giving full freedom to employees
  4. Giving recognition to the employees for what is accomplished
Correct answer: A
Explanation:
A: 1
A: 1
Question 4
Total productive maintenance (TPM) is best described as a method:
  1. that includes prevention, improvement of productivity, and involves experts and operators
  2. similar to preventive maintenance and is relegated to the maintenance department
  3. used to translate user demands into design quality
  4. that displays a project’s key activities and duration
Correct answer: B
Explanation:
A: 1
A: 1
Question 5
Which of the following sets of elements describes the key phases of a ship-to-stock (STS) system?
  1. Candidacy, qualification, maintenance
  2. Quality, cost, delivery
  3. Forecasting, scheduling, inventory
  4. Value streams, added value, waste
Correct answer: A
Explanation:
C: 1
C: 1
Question 6
In the development of a quality improvement plan, which of the following steps should be taken first?
  1. Document the plan
  2. Evaluate current process performance
  3. Verify the expected results of the plan
  4. Decide what changes need to be made
Correct answer: D
Question 7
During strategic planning, a team develops the following draft worksheet.
The team is going to use this worksheet to
  1. establish trend analysis baselines
  2. conduct a stakeholder analysis
  3. prioritize actions for process improvements
  4. evaluate resource needs
Correct answer: C
Explanation:
B: 1
B: 1
Question 8
A company is benchmarking its complaint process. Comparable companies have been identified and the data collection process is complete. The next step for the team to take is to
  1. project future performance levels
  2. establish complaint-process goals
  3. communicate benchmark findings to upper management
  4. determine current performance gaps
Correct answer: B
Explanation:
D: 1
D: 1
Question 9
The best way to reduce variation in products from a supplier is to
  1. perform 100% incoming inspection
  2. develop a training plan that will improve incoming inspection results
  3. audit the supplier regularly and follow up on corrective action plans
  4. help the supplier develop quality control processes
Correct answer: C
Explanation:
C: 1
C: 1
Question 10
Which of the following characteristics is expected in a leader but not a manager?
  1. Making plans for the future
  2. Developing quality goals
  3. Organizing materials and methods
  4. Envisioning the organization’s future
Correct answer: A
Explanation:
D: 1
D: 1
Question 11
Which of the following quality dimensions is more appropriate for service organizations than for manufacturing companies?
  1. Workmanship
  2. Accessibility
  3. Conformance
  4. Performance
Correct answer: C
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