Download Manager of Quality-Organizational Excellence Certification.CMQ-OE.VCEplus.2024-05-02.76q.vcex

Vendor: ASQ
Exam Code: CMQ-OE
Exam Name: Manager of Quality/Organizational Excellence Certification
Date: May 02, 2024
File Size: 586 KB
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Demo Questions

Question 1
Which of the following actions by a leader is considered a roadblock to organizational success?
  1. Personally solving daily problems
  2. Examining personal assumptions about change
  3. Focusing on processes
  4. Expecting informed answers
Correct answer: A
Question 2
The most important criteria in the selection of an internal quality auditor is whether that person is
  1. responsible for a functional area that is similar to the one being audited
  2. independent from the functional area being audited
  3. experienced as a quality- auditor
  4. experienced in the functional area being audited
Correct answer: B
Question 3
Which of the following tools can be used to estimate the expected percentage of defective material in a process that is in statistical control?
  1. Control chart
  2. Radar chart
  3. Process capability study
  4. Prioritization matrix
Correct answer: A
Question 4
To communicate effectively, managers must understand that their own culture is
  1. not the only culture
  2. not relevant in the workplace
  3. the subordinate culture
  4. the dominant culture
Correct answer: B
Question 5
A cross-functional team has been working t>n a process improvement project that affects departments
  1. B. C. and D. Once the project is completed, which of the following people associated with the team is responsible for ensuring that the changes are integrated into the processes of the affected departments?
  2. Facilitator
  3. Sponsor
  4. Member
  5. Coach
Correct answer: D
Question 6
A quality manager recommends spending $10,000 to eliminate product failures that are costing the company SI 5.000 per year. What is expected the return on investment (ROI) for this proposal?
  1. 67%
  2. 75%
  3. 125%
  4. 150%
Correct answer: D
Question 7
Rank in order, from first to last, the following five basic logical tools of the TOC thinking process.
  1. Pre-requisite tree
  2. Future reality tree
  3. Current reality tree
  4. Conflict resolution diagram
  5. Transition tree
  1. 1, 2, 3, 4, 5
  2. 2, 1, 4, 5, 3
  3. 3, 4, 2, 1, 5
  4. 5, 4. 3. 2, 1
Correct answer: C
Question 8
Which of the following characteristics is expected in a leader but not a manager?
  1. Making plans for the future
  2. Developing quality goals
  3. Organizing materials and methods
  4. Envisioning the organization's future
Correct answer: D
Question 9
Which of the following could be a cause of the control chart results?
  1. Calculation errors
  2. New machine settings
  3. Sampling variability
  4. A sudden change in power level
Correct answer: C
Question 10
Which of the following actions is considered a best practice in a customer-driven organisation?
  1. Having a large customer service department that is responsible for all customer inquiries
  2. Organizing the management structure so that executive managers have responsibility for customer contact
  3. Training the entire workforce to act on customer requests
  4. Developing a group of highly trained individuals who visit customers on a regular basis
Correct answer: B
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