The tcpdump tool is the main troubleshooting tool of Avaya SBCE, which can capture network traffic. Using tcpdump is a reliable way to analyze the information arriving to and sent from the SBC. However, tcpdump has its own limitations, which can make troubleshooting difficult and time consuming. This traditional tool is not useful in handling encrypted traffic and real-time troubleshooting. The traceSBC tool offers solutions for both issues. In Real-time mode, traceSBC must be on active Avaya SBCE. traceSBC is started without specifying a file in the command line parameters. The tool automatically starts processing the log files. The live capture can be started and stopped anytime without affecting service. Example:# traceSBC References: Troubleshooting and Maintaining Avaya Session Border Controller for Enterprise (December 2015), page 27https://downloads.avaya.com/css/P8/documents/101014063
The tcpdump tool is the main troubleshooting tool of Avaya SBCE, which can capture network traffic. Using tcpdump is a reliable way to analyze the information arriving to and sent from the SBC.
However, tcpdump has its own limitations, which can make troubleshooting difficult and time consuming. This traditional tool is not useful in handling encrypted traffic and real-time troubleshooting.
The traceSBC tool offers solutions for both issues.
In Real-time mode, traceSBC must be on active Avaya SBCE. traceSBC is started without specifying a file in the command line parameters. The tool automatically starts processing the log files. The live capture can be started and stopped anytime without affecting service.
Example:
# traceSBC
References: Troubleshooting and Maintaining Avaya Session Border Controller for Enterprise (December 2015), page 27
https://downloads.avaya.com/css/P8/documents/101014063