Download Avaya Oceana Solution Support.7497X.PassLeader.2018-12-27.35q.tqb

Vendor: Avaya
Exam Code: 7497X
Exam Name: Avaya Oceana Solution Support
Date: Dec 27, 2018
File Size: 161 KB
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Demo Questions

Question 1
To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omnichannel Windows Multimedia Server?
  1. \Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe
  2. \Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelBackup.exe
  3. \Avaya\Oceana\Oceana\BackupAndRestore\Backup.exe
  4. \Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseBkp.exe
Correct answer: A
Question 2
For an Avaya Oceana® interaction that is being routed through a Self Service (Elite IVR) application on Communication Manager, which state is true? 
  1. WorkRequestID=RouteRequestID=ContactID
  2. WorkRequestID=ContextStoreID=UCID=ContactID
  3. WorkRequestID=Customer=UCID=ContactID
  4. WorkRequestID=ContextStoreID and ConatactID=UCID
Correct answer: B
Question 3
A customer is troubleshooting the integration between AES and Avaya Oceana Call Server Connector. During the integration the customer finds the following message while checking the AES DMCC log files:
Cd /var/log/avaya/aes/dmcc-trace.log hr-oceana1-aes DmccMain[24600] -06:00 2017 275 1 com.avaya/aes | :StartApplicationSTE:
com.avaya.sessionsvc.SessionServicesImp1 WARNING –Authentication failed: clientID=XML Encrypted: 192.168.1.100:25067, user=csc
After reviewing the error message, which action will fix the customer’s problem?
  1. Match the correct CSC user password in AES and CSC service
  2. Reboot the AES server and re-deploy CSC service
  3. Redeploy CSC Service and reboot Oceana Cluster1
  4. Change the CSC user password in AES server and reboot AES
Correct answer: A
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