Download Cisco Contact Center Enterprise Implementation and Troubleshooting.500-444.VCEplus.2022-12-21.56q.tqb

Vendor:	Cisco
Exam Code:	500-444
Exam Name:	Cisco Contact Center Enterprise Implementation and Troubleshooting
Date:	Dec 21, 2022
File Size:	191 KB

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Demo Questions

Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPSprotocol is used to access the administration console or agent desktop in Cisco Finesse? (Choosetwo.)

Domain validation certificate
Digital certificate
Self-signed certificate
Certificate authority certificate
Root certificate

Correct answer: CD

Explanation:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/finesse/finesse_1151/Admin/guide/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151/CFIN_BK_C0CD262D_00_cisco-finesse-administration-guide-1151_chapter_01001.pdf

What are two specifications for UC on UCS Tested Reference Configuration (TRC)? (Choose two.)

defined as Configuration Based
VMware vSphere is optional
VMware vCenter is required
defined as Rule Based
VMware vSphere is required

Correct answer: AE

To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when an agent transfers a call to another ICM Skill Group?