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La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions.A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.

According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing itemsConfirming the accuracy of the contract end dates, product IDs, serial numbers, and quantitiesUpdating the ATR report with any changes or corrections

According to a practice exam question from TestPrep2, the correct answer is C. proposal build. During this activity, an RM would:Provide an appropriate co-termination timeframe and gain required internal approvalsAlign with the account team on the renewal strategy and value propositionCreate a renewal proposal that meets customer needs and expectations

According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:IT strategy and planningBusiness and technology alignmentIT governance and operating modelsIT transformation and innovationIT performance and optimization

According to the Total Program View (TPV) User Guide1, the scorecard is a dashboard that provides a summary of the partner's performance across different programs and metrics. One of the metrics that is provided in the scorecard is the renewal rate, which is defined as:The percentage of recurring revenue that is retained or renewed within a defined time period (usually 90, 180, or 365 days)A key indicator of customer satisfaction, retention, and loyaltyA factor that affects the partner's incentives and rebates

According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:IT strategy and planningBusiness and technology alignmentIT governance and operating modelsIT transformation and innovationIT performance and optimization

a solutions-led sales approach is:A sales methodology that focuses on understanding the customer's business needs, challenges, and objectivesA consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customerA way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco's portfolio and expertiseThe first step in a solutions-led sales approach is to understand the customer's objectives, which includes:Asking open-ended questions to uncover the customer's pain points, goals, and prioritiesListening actively and empathetically to the customer's responsesConfirming and summarizing the customer's objectives and expectations

CX portfolio consists of five service categories that cover the entire lifecycle of a technology:Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performanceBusiness Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availabilityProfessional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutionsManaged Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partnersLearning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies

The primary customer value of the Cisco Services Portfolio is that it offers services packages tailored to specific customer needs. The Cisco Services Portfolio is a comprehensive set of services that help customers achieve their IT vision and strategy, optimize their IT operations, and accelerate their business outcomes. The Cisco Services Portfolio includes four types of services: Support, Advisory, Optimization, and Training. Each type of service provides different levels of value and benefits to customers, depending on their needs and goals. Customers can choose the services that best suit their situation, budget, and expectations, and customize them to their specific use cases and scenarios.The Cisco Services Portfolio enables customers to get the most out of their Cisco products and solutions, as well as address their challenges and opportunities in a flexible and effective way.