Download EXIN BCS Service Integration and Management.SIAMF.Pass4sures.2019-03-25.12q.tqb

Vendor: Exin
Exam Code: SIAMF
Exam Name: EXIN BCS Service Integration and Management
Date: Mar 25, 2019
File Size: 30 KB
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Demo Questions

Question 1
Which set of common process considerations includes understanding how compliance and assurance will be managed?
  1. complexity
  2. data and information
  3. ownership of the end-to-end process
  4. toolset
Correct answer: B
Question 2
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?
  1. appoint the service integrator
  2. produce the outline business case
  3. ongoing organizational change management
  4. operate governance structures
Correct answer: B
Question 3
What is one of the activities of the Plan and Build Stage of the SIAM roadmap?
  1. design the detailed SIAM model
  2. ongoing organizational change management
  3. produce the outline business case
  4. transition to the approved SIAM model
Correct answer: A
Question 4
It is important to consider culture in any transition SIAM. 
What is a challenge related to a culture of collaboration and cooperation?
  1. agreeing a standard approach for prioritizing incidents
  2. designing a common template for reporting
  3. ensuring that service targets for each service provider are the same
  4. service providers bypassing the service integrator
Correct answer: D
Question 5
The development of an integrated process model is a critical part in the success of a SIAM implementation. 
What approach should a service provider take when developing their process model for the SIAM implementation?
  1. adapt and augment their own processes
  2. use existing processes
  3. use the customer organization’s processes
  4. use the service integrator’s processes
Correct answer: A
Question 6
Which processes are strongly related to event management?
  1. business relationship management, change and release management, and incident management
  2. monitoring and measuring, incident management, and availability management
  3. portfolio management, business relationship management, and problem management
  4. problem management, change and release management, and monitoring and measuring
Correct answer: B
Question 7
What generally results from a lack of trust between the customer organization and the service integrator?
  1. customer organization access to data may be reduced
  2. duplication of roles and activities and micro-management
  3. reduction in the successful deployment of service patches and releases
  4. SIAM transition measures of success are not understood
Correct answer: B
Question 8
Which process evaluates and negotiates proposals from prospective service providers?
  1. contract management
  2. financial management
  3. service level management
  4. supplier management
Correct answer: A
Question 9
How can ISO/IEC 20000 best be used during the execution of a SIAM roadmap?
  1. as the SIAM model
  2. as the standard for prospective service providers
  3. as means creating a collaborative culture for SIAM ecosystems
Correct answer: C
Question 10
What is a mitigation for the risk of ineffective data segregation?
  1. designing and implementing end-to-end security management
  2. documenting the expected benefits
  3. implementing clear policies for data, tooling and processes
  4. regularly reviewing reports to confirm they are still fit for purpose
Correct answer: A
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