Download GCP8-System Consultant, Genesys WFM.GE0-806.VCEplus.2020-02-07.85q.tqb

Vendor: Genesys
Exam Code: GE0-806
Exam Name: GCP8-System Consultant, Genesys WFM
Date: Feb 07, 2020
File Size: 861 KB
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Demo Questions

Question 1
Which of the following automatically synchronizes configuration data, collects historical data, and provides real-time agent-adherence information to users of WFM web for Supervisors?
  1. WFM Server
  2. WFM Data Aggregator
  3. WFM Builder
  4. WFM Synchroserver
Correct answer: B
Question 2
Which of the following is responsible for building WFM schedules?
  1. WFM Server
  2. WFM Data Aggregator
  3. WFM Builder
  4. WFM Scheduler
Correct answer: D
Question 3
Which are primary elements of workforce management provided by Genesys WFM?
  1. Service Factor
  2. Forecasting
  3. Scheduling
  4. Adherence
  5. Mobile Tracking
Correct answer: B
Explanation:
Reference: http://docs.genesys.com/Documentation/WM/8.5.0/Admin/Forecasting
Reference: http://docs.genesys.com/Documentation/WM/8.5.0/Admin/Forecasting
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