HPE2-W07: Selling Aruba Products and Solutions

What is one business benefit of Virtual Switching Extension (VSX)?

It helps to optimize ArubaOS switches to connect to servers in a highly virtualized data center environment.
It enables companies to extend services consistently across sites through the use of VPN tunnels between ArubaOS switches.
It enables companies to apply consistent policies on wireless users and wired users connected to ArubaOS switches.
It helps to reduce downtime for a network core of ArubaOS switches, while also providing a simple architecture.

Correct answer: D

Explanation:

Virtual Switching Extension (VSX) helps to reduce downtime for a network core of ArubaOS switches, while also providing a simple architecture4. It enables high availability and load balancing across multiple switches without using complex protocols.

Which of Aruba's guiding principles lets customers know that Aruba will prioritize their needs at every stage?

A "better than cloud" approach helps customers move away from expensive cloud to a network that was specifically designed for an on-prem deployment.
A "wired-first" approach lets customers know that Aruba is prepared for where the market is headed, due to the inherent insecurity of wireless devices.
An "IT knows best" approach means that Aruba emphasizes that it has the deep and mature technologies that customers need and that those technologies come with complexities.
A "customer first, customer last" approach means Aruba is committed to customer success at every stage, from product innovation and development to sales and support.

Correct answer: A

Explanation:

The "better than cloud" approach is one of Aruba's guiding principles that lets customers know that Aruba offers a flexible network architecture that can be deployed on-premises or in the cloud2. The "customer first, customer last" approach is not specific to Aruba but rather a general principle of HPE3.

You are meeting a new customer and think they might benefit from an Aruba mobile engagement strategy.

What is one question you can ask to help qualify the customer?

"How many of your employees are working remotely on a regular basis?"
"Do you think your employees would be happier if they didn't have to engage directly with customers?"
"How could a mobile app help you find innovate ways to increase customer satisfaction scores?"
"How much money are you willing to dedicate to transforming your mobile platform?"

Correct answer: C

Explanation:

A good question to ask a customer who might benefit from an Aruba mobile engagement strategy is "How could a mobile app help you find innovate ways to increase customer satisfaction scores?"12. This question helps qualify the customer by assessing their interest in using locationbased services and personalized push notifications to enhance the guest experience at their venues12. Aruba mobile engagement is a solution that enables new location-aware services and personalizes the visitor experience by infusing mobile apps with context-aware location services and personalized push notifications based on guests' opt-in preferences12.

Which characteristic could make a Virtual Mobility Controller (VMC), as opposed to a hardware controller, a good solution for a customer?

need for flexibility in moves and changes
desire to remain on pre-8.0 ArubaOS code
need for highest throughput
little communication between server and networking teams

Correct answer: A

Explanation:

A characteristic that could make a Virtual Mobility Controller (VMC), as opposed to a hardware controller, a good solution for a customer is need for flexibility in moves and changes3. VMC is a software-based controller that runs on x86 virtualized servers3. VMC provides more flexibility than hardware controllers because it can be easily deployed, moved, or scaled up or down according to changing network demands3.

A large entertainment venue needs a location-based solution to enhance the guest experience, and you have recommended Aruba Meridian and beacons. What is one benefit of Meridian that you should emphasize?

It integrates with Aruba ClearPass to track users' location and log suspicious activity, this improves the security of the venue and protects the customer's assets.
It provides proactive testing of the performance of the guest user network, which ensures that guests have a good experience and are satisfied.
It has built-in Bluetooth-based analytics, which give the customer more insight into how guests are using the space and interacting with the venue's mobile app.
It delivers wayfinding services based on GPS. Because GPS is the best option for large indoor environments, guests have a better experience.

Correct answer: C

Explanation:

One benefit of Meridian that you should emphasize to a large entertainment venue that needs a location-based solution to enhance the guest experience is that it has built-in Bluetooth-based analytics, which give the customer more insight into how guests are using the space and interacting with the venue's mobile app4. Meridian is a software platform that enables customers to create their own location-aware mobile apps using Aruba Beacons4. Meridian provides analytics such as dwell time, foot traffic patterns, app usage, and user feedback that can help customers improve their operations, marketing, and guest satisfaction4.

You want to begin qualifying a customer for Aruba IntroSpect.

Which topic can you introduce to begin the conversation?

how much insight IT staff have into the root causes behind performance issues
whether the customer uses SEIM and is overwhelmed with alerts
whether the customer has detected rogue Aps in the environment
how the customer would like to define access policies for wireless users

Correct answer: B

Explanation:

A topic that you can introduce to begin qualifying a customer for Aruba IntroSpect is whether the customer uses SEIM and is overwhelmed with alerts12. This question helps qualify the customer by identifying their pain points with traditional security solutions that rely on predefined rules and signatures to detect threats12. Aruba IntroSpect is a User Behavior Analytics (UEBA) tool that uses supervised and unsupervised machine learning to automatically baseline user and device behavior while actively looking for anomalous activity that may indicate a threat12. The solution detects compromised users' systems by identifying changes in typical IT access and usage1

A customer has complained about the hidden costs of many networking solutions.

What is one key distinguishing feature that you should explain about ArubaOS switches?

They offer a full feature set without the requirement of software licenses.
They include ArubaOS software for controlling up to eight APs in a small office environment.
They come with a lifetime warranty that includes guaranteed onsite repair within 6 hours.
They can be managed by Aruba Central, which is a free downloadable management tool.

Correct answer: A

Explanation:

ArubaOS switches offer a full feature set without the requirement of software licenses1. This reduces the hidden costs of many networking solutions.

A customer needs a wired solution upgrade. Which characteristic indicates a good prospect for an Aruba switching solution?

The customer has found cloud applications to be too expensive and wants to limit their use.
The customer needs a wireless upgrade as well and wants better wired and wireless integration.
The customer considers cost the primary concern and is not worried about performance, security, or visibility.
The customer is a small business with about 60 employees and needs a simple, plug-and-play solution.

Correct answer: B

Explanation:

A customer who needs a wireless upgrade as well and wants better wired and wireless integration is a good prospect for an Aruba switching solution1. Aruba switches can work seamlessly with Aruba APs and controllers to provide unified network management, security, and visibility.

Your customer is considering Aruba ClearPass for policy management, but suggests Microsoft's Active Directory is enough of an access control system to protect the enterprise network.

How should you counter this objection?

Active Directory authenticates users, but true network access control must define who and which devices can connect to which devices, data, infrastructure, and apps, as ClearPass does.
While Active Directory can define access controls for users based on factors such as identity and type of connection, it does not provide machine learning to track user behavior, as ClearPass does.
Microsoft's Active Directory has been proven by multiple security analysts to be easily hackable, so it requires ClearPass's more secure credential repository to enhance it.
Active Directory alone is not enough, but when it is integrated with the role-based access firewall, the combined solution functions as a mobile device management solution.

Correct answer: A

Explanation:

Active Directory authenticates users, but true network access control must define who and which devices can connect to which devices, data, infrastructure, and apps, as ClearPass does1. ClearPass is a vendor agnostic solution that provides device visibility, policy control, workflow automation and attack response2.

What is one key way that Aruba IntroSpect enhances security for a customer network?

It enforces role-based policies to ensure the right users connect to the right resources.
It provides an enhanced guest portal with user identification and tracking features.
It inspects all traffic and ensures that sensitive data is securely encrypted.
It ties security alerts to the user or device identify associated with the alert.

Correct answer: D

Explanation:

One key way that Aruba IntroSpect enhances security for a customer network is by tying security alerts to the user or device identity associated with the alert3. IntroSpect uses supervised and unsupervised machine learning to automatically baseline user and device behavior while actively looking for anomalous activity that may indicate a threat43.