Download ITIL Foundation (syllabus 2011).ITILFND.CertDumps.2017-12-24.293q.tqb
| Vendor: | ITIL |
| Exam Code: | ITILFND |
| Exam Name: | ITIL Foundation (syllabus 2011) |
| Date: | Dec 24, 2017 |
| File Size: | 944 KB |
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Demo Questions
Question 1
Which role is responsible for carrying out the activities of a process?
- Process owner
- Change manager
- Service manager
- Process practitioner
Correct answer: D
Question 2
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
- Service level management
- IT operations management
- Capacity management
- Incident management
Correct answer: B
Question 3
Which of the following options is a hierarchy that is used in knowledge management?
- Wisdom - Information - Data - Knowledge
- Data - Information - Knowledge - Wisdom
- Knowledge - Wisdom - Information - Data
- Information - Data - Knowledge - Wisdom
Correct answer: B
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