Download ITIL 4 Foundation.ITILFND_V4.ExamCollection.2019-11-13.48q.tqb

Vendor: ITIL
Exam Code: ITILFND_V4
Exam Name: ITIL 4 Foundation
Date: Nov 13, 2019
File Size: 144 KB

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Demo Questions

Question 1
Which practice has a purpose that includes ensuring that risks have been properly assessed?
  1. Service configuration management
  2. Problem management
  3. Service level management
  4. Change control
Correct answer: D
Question 2
When should a full risk assessment and authorization be carried out for a standard change?
  1. Each time the standard change is implemented
  2. When the procedure for the standard change is created
  3. At least once a year
  4. When an emergency change is requested
Correct answer: B
Question 3
Which statement about emergency changes is CORRECT?
  1. The testing of emergency can be eliminated in order to implement the change quickly
  2. The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
  3. Emergency changes should be authorized and implemented as service requests
  4. Emergency changes must be fully documented before authorization and implementation
Correct answer: B
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