Download ITIL 4 Foundation.ITILFND_V4.Test4Prep.2020-12-14.93q.tqb

Vendor: ITIL
Exam Code: ITILFND_V4
Exam Name: ITIL 4 Foundation
Date: Dec 14, 2020
File Size: 282 KB

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Demo Questions

Question 1
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
  1. Progress iteratively with feedback
  2. Keep is simple and practical
  3. Start where you are
  4. Focus on value
Correct answer: C
Question 2
Which practice has a purpose that includes ensuring that risks have been properly assessed?
  1. Service configuration management
  2. Problem management
  3. Service level management
  4. Change control
Correct answer: D
Question 3
Which statement about emergency changes is CORRECT?
  1. The testing of emergency can be eliminated in order to implement the change quickly
  2. The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly
  3. Emergency changes should be authorized and implemented as service requests
  4. Emergency changes must be fully documented before authorization and implementation
Correct answer: B
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