Download ITIL Foundation (Version 5).ITILFNDV5.ExamTopics.2026-04-08.15q.tqb

Vendor: ITIL
Exam Code: ITILFNDV5
Exam Name: ITIL Foundation (Version 5)
Date: Apr 08, 2026
File Size: 39 KB
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Demo Questions

Question 1
Which of the following describes a sponsor within a consumer organization?
  1. A person or group that has its own functions and authorities
  2. A person or group that authorizes a change
  3. The role that defines the requirements for a service
  4. The role that authorizes the budget for service consumption
Correct answer: D
Question 2
What does sustainability assure in the context of a service or product?
  1. The service will meet the agreed requirements
  2. The service will continually meet requirements for environmental responsibility
  3. The service delivers the required functionality to meet business needs
  4. The service supports the performance of the consumer
Correct answer: B
Question 3
Which activity focuses on securing and allocating necessary resources efficiently?
  1. Acquire
  2. Build
  3. Discover
  4. Deliver
Correct answer: A
Question 4
Which of the following BEST describes an outcome in a service relationship?
  1. A result achieved by a stakeholder through the use of at least one output
  2. A tangible or intangible deliverable created during a service activity
  3. A specific task completed by the service provider as part of service delivery
  4. A software product provided to the consumer by the service provider
Correct answer: A
Question 5
A team is gathering customer feedback and measuring current service response times to understand its existing performance.
Which step of the continual improvement model does this activity represent?
  1. Where are we now?
  2. Take action
  3. Where do we want to be?
  4. What is the vision?
Correct answer: A
Question 6
Which of the following is NOT an activity of digital product and service lifecycle?
  1. Acquire
  2. Agree
  3. Discover
  4. Build
Correct answer: B
Question 7
Which element of the operating model refers to third parties contributing to value creation activities?
  1. Partners and suppliers
  2. Value streams and processes
  3. Value chain
  4. Organizations and people
Correct answer: A
Question 8
Which of the following BEST describes an operating model?
  1. A set of rules that ensures consistent decision-making and accountability within the organization
  2. A recommendation that guides an organization's actions and decisions in all circumstances
  3. A set of organizational resources designed for performing specific work or achieving a particular objective
  4. A conceptual and visual representation of how an organization co-creates value with its customers
Correct answer: D
Question 9
Which dimension of product and service management promotes conducting safe-to-fail experiments in complex situations?
  1. Organizations and people
  2. Value streams and processes
  3. Partners and suppliers
  4. Information and technology
Correct answer: A
Question 10
Which of the following BEST describes a release?
  1. The addition, modification, or removal of anything that could affect services
  2. A version of a product, service, or other configuration item made available for use
  3. An unplanned interruption to a service or reduction in the quality of a service
  4. A cause, or potential cause, of one or more incidents
Correct answer: B
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