Download Microsofr Dynamics 365 for Retail.MB6-897.CertKey.2018-11-15.55q.tqb

Vendor: Microsoft
Exam Code: MB6-897
Exam Name: Microsofr Dynamics 365 for Retail
Date: Nov 15, 2018
File Size: 228 KB

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Demo Questions

Question 1
You retail store policy states that you cannot have more than $1,000.00 or less than $200.00 in the cash drawer at any given time. You have a busy hour at your store resulting in a $1,200.00 balance in the cash drawer. 
You need to ensure that you are following the store policy. 
What should you do?
  1. Perform a cash return transaction for $1,000.00, then perform a bank drop for $1,000.00.
  2. Perform a bank drop for $1,000.00.
  3. Perform a tender removal for $200.00, then perform a safe drop for $1,000.00.
  4. Perform a float entry of $200.00, then perform a safe drop for $1,000.00.
Correct answer: B
Question 2
You plan to close the store at the end of your shift. The store policy requires:
  • All cash must be reconciled at the end of the day. 
  • The cash drawer must contain a minimum of $100.00 cash at all times. 
  • The store safe must contain exactly $1,000.00 in it at the end of the day. 
The cash drawer has $1000,00. cash in it. The store safe has $700.00 cash in it. 
You need to ensure you are following the store policy. 
What should you do?
  1. Perform a safe drop for $300.00, then perform a bank drop for $600.00.
  2. Perform a safe drop for $300.00, then perform a tender declaration for $600.00.
  3. Perform a tender removal for $900.00, then put the cash into the store safe.
  4. Perform a float entry for $100.00, then perform a safe drop for $300.00, then perform a bank drop for $600.00.
Correct answer: A
Question 3
You need to create a customer return merchandise authorization using call center functionality. 
Under which circumstance will the customer receive the refund before the item is received into the warehouse.
  1. The item is going to be exchanged.
  2. The customer is on hold.
  3. The item is damaged.
  4. The customer is enabled for Advance credit.
Correct answer: CD
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