Download Certified Pega Business Architect (CPBA) 74V1.PEGACPBA74V1.ActualTests.2019-07-23.23q.vcex

Vendor: Pegasystems
Exam Code: PEGACPBA74V1
Exam Name: Certified Pega Business Architect (CPBA) 74V1
Date: Jul 23, 2019
File Size: 289 KB
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Demo Questions

Question 1
While running through a case life cycle, a business stakeholder notices a problem in a summary view. The view should be read-only but half of the form can be edited.  
How can the business communicate this problem to the development tem using Agile Workbench?
  1. Create a comment
  2. Create a story
  3. Create a bug
  4. Create a note
Correct answer: D
Question 2
In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interview who speaks the same language as the applicant.  
  
What is the best way to design routing so the correct interviewer is assigned the task?
  1. Route the job application to a specific queue using the Use business logic option
  2. Route the job application to a specific user using the Use business logic option
  3. Route the job application to an operator within a skilled group using the Specific user option
  4. Route the job application to an appropriately skilled operator using the Specific user option
Correct answer: A
Question 3
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.  
How do you support this request?
  1. Filter the manager column
  2. Group the manager column
  3. Summarize the manager column 
  4. Sort the manager column
Correct answer: B
Question 4
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
  1. Summarize the manager name column
  2. Summarize the case ID column
  3. Group the manager name column
  4. Group the case ID column
Correct answer: B
Question 5
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. 
To meet this requirement you need to set the _____ in the service level to 5 days.
  1. urgency
  2. goal
  3. passed deadline
  4. deadline
Correct answer: D
Explanation:
Question 6
A home loan application requires approvals form the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.  
How do you configure this requirement?
  1. Create an approval process for each manager in parallel
  2. Create an approval step with cascading approval
  3. Route an assignment to a work queue where both roles have access
  4. Apply business logic to route a single assignment in the correct order
Correct answer: B
Question 7
In the following partial case life cycle, a manager must contact a job applicant to schedule an interview. The interview should be scheduled within 2 business days after the manager qualifies the applicant, although 1 business day is preferable.
  
To meet this requirement, you apply a goal and deadline to the ______.
  1. Schedule Interview process
  2. Interview stage
  3. Case type
  4. Schedule Interview step
Correct answer: D
Question 8
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
  1. Apply an urgency value to the deadline interval
  2. Add an escalation action to the goal interview
  3. Adjust the default assignment urgency value 
  4. Apply an urgency value to the goal interval
Correct answer: A
Question 9
An airline has the following requirement: 
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.  
How do you configure the case life cycle to meet this requirement?
  1. Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
  2. Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
  3. Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
  4. Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
Correct answer: A
Question 10
An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.  
How do you configure the approvals in the application?
  1. Add the manager approval to an alternative stage in the case life cycle
  2. Add an optional process to each approval in the appropriate stage
  3. Configure a single cascading approval based on an authority matrix
  4. Configure a parallel process for each of the required approvals 
Correct answer: C
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