Download Certified Pega Decisioning Consultant (CPDC) 74V1.PEGACPDC74V1.PracticeTest.2019-08-02.48q.vcex

Vendor: Pegasystems
Exam Code: PEGACPDC74V1
Exam Name: Certified Pega Decisioning Consultant (CPDC) 74V1
Date: Aug 02, 2019
File Size: 23 KB
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Demo Questions

Question 1
Which is a Key Performance Indicator? 
  1. Action
  2. Outcome
  3. Volume
  4. Channel
Correct answer: A
Question 2
Which metric is used in the Proposition Distribution report?
  1. Accept rate
  2. Volume
  3. Target budget
  4. Total revenue
Correct answer: A
Explanation:
Question 3
To build a predictive model, use ____________.
  1. Pega Customer Service
  2. Pega Marketing
  3. Pega Decision Management
  4. Pega Platform
Correct answer: D
Explanation:
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm
Reference: https://community.pega.com/sites/default/files/help_v73/dsm/da-portal/tasks/da-creating-predictive-model-tsk.htm
Question 4
Next-Best-Action maximizes the customer lifetime value by _____________.
  1. using consistency rules in the Next-Best-Action decision strategy
  2. building Next-Best-Action on top of each other across every interaction
  3. monitoring the customer interactions in all channels
  4. using arbitration metrics in the Next-Best-Action decision strategy
Correct answer: C
Question 5
The implementation of Next-Best-Action must involve ______________.
  1. building a product catalog
  2. defining business issue and group hierarchy
  3. inclusion of third party predictive models
  4. defining a prioritization formula based on marketing weight 
Correct answer: B
Question 6
What is the key characteristic that Next-Best-Action must consider to satisfy customer needs?
  1. Service
  2. Consistency
  3. Mobility
  4. Sociability
Correct answer: B
Question 7
Which business issue is the least suitable for Next-Best-Action?
  1. Collections
  2. Retention
  3. Service
  4. Accounting
Correct answer: D
Question 8
Business rules that determine if a customer is eligible for a particular proposition are also known as ___________. 
  1. Contact rules
  2. Hard rules
  3. Soft rules
  4. Marketing rules
Correct answer: A
Explanation:
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (191)
Reference: https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-762-StudentGuide.pdf (191)
Question 9
One of the flow shapes which allows seamless integration of Pega Decision Management with Pega Business Process Management is ____________.
  1. Subprocess
  2. Run Data Flow
  3. Utility
  4. Decision
Correct answer: D
Explanation:
Reference: http://smartrules.nl/part-3-more-layers/
Reference: http://smartrules.nl/part-3-more-layers/
Question 10
To which types of decisions can Decision Management be applied?
  1. Determining the cause of a customer’s problem
  2. Determining why response rates for a campaign in one region are below average
  3. Determining how to retain a customer and what budget we should spend
  4. Determining how to optimize the product portfolio to increase market share
Correct answer: B
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