Download ITIL 2011 Foundation.58.ExamLabs.2019-12-04.329q.tqb
| Vendor: | PEOPLECERT |
| Exam Code: | 58 |
| Exam Name: | ITIL 2011 Foundation |
| Date: | Dec 04, 2019 |
| File Size: | 1 MB |
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Demo Questions
Question 1
Which role is responsible for carrying out the activities of a process?
- Process owner
- Change manager
- Service manager
- Process practitioner
Correct answer: D
Question 2
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
- Service level management
- IT operations management
- Capacity management
- Incident management
Correct answer: B
Question 3
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
- Service design: Design the processes
- Service strategy: Develop the offerings
- Service transition: Plan and prepare for deployment
- Service operation: IT operations management
Correct answer: A
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