Download ITIL 2011 Foundation.58.PracticeTest.2018-02-08.293q.tqb

Vendor: PEOPLECERT
Exam Code: 58
Exam Name: ITIL 2011 Foundation
Date: Feb 08, 2018
File Size: 944 KB

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Demo Questions

Question 1
Which role is responsible for carrying out the activities of a process?
  1. Process owner
  2. Change manager
  3. Service manager
  4. Process practitioner
Correct answer: D
Question 2
Which process or function is responsible for monitoring activities and events in the IT infrastructure?
  1. Service level management
  2. IT operations management
  3. Capacity management
  4. Incident management
Correct answer: B
Question 3
Which of the following options is a hierarchy that is used in knowledge management?
  1. Wisdom - Information - Data - Knowledge
  2. Data - Information - Knowledge - Wisdom
  3. Knowledge - Wisdom - Information - Data
  4. Information - Data - Knowledge - Wisdom
Correct answer: B
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