Download Certified Quality Improvement Associate.CQIA.CertKiller.2018-12-06.20q.tqb
| Vendor: | Quality-Assurance |
| Exam Code: | CQIA |
| Exam Name: | Certified Quality Improvement Associate |
| Date: | Dec 06, 2018 |
| File Size: | 64 KB |
How to open VCEX files?
Files with VCEX extension can be opened by ProfExam Simulator.
Discount: 20%
Demo Questions
Question 1
Which of these is/are TRUE?
- Functional escalation is an essential part of the Incident Management process
- All calls to the Service Desk should be treated as incidents
- Service Requests can be handled by Service Desk Staff
- 1 and 3
- All three of them
- Only 1
- 1 and 2
Correct answer: A
Question 2
Who must always authorize a Request for Change before the change is built and tested?
- The Configuration Manager
- The Change Initiator
- The Change Manager
- Release Management
Correct answer: C
Question 3
Why is there sometimes conflict between the goals of Incident Management and those of Problem Management?
- Because specialist support staff do not properly document the work-arounds they identify which consequently prevents the 1st line support staff from applying them the next time the incident occurs
- Because Problem Management is often carried out by technical staff who also have operations responsibilities and who cannot allocate enough resources to problem solving
- Because Problem Management is focusing on identifying permanent solutions and therefore the speed with which these solutions are found is of secondary importance
- Because Problem Management staff rarely give feedback spontaneously, forcing the 1st line support staff to chase them
Correct answer: C
HOW TO OPEN VCE FILES
Use VCE Exam Simulator to open VCE files
HOW TO OPEN VCEX AND EXAM FILES
Use ProfExam Simulator to open VCEX and EXAM files
ProfExam at a 20% markdown
You have the opportunity to purchase ProfExam at a 20% reduced price
Get Now!