Download SAP Certified Associate-Implementation Consultant-SAP Service Cloud.C_C4H51_2405.VCEplus.2024-09-16.45q.tqb
| Vendor: | SAP |
| Exam Code: | C_C4H51_2405 |
| Exam Name: | SAP Certified Associate-Implementation Consultant-SAP Service Cloud |
| Date: | Sep 16, 2024 |
| File Size: | 122 KB |
How to open VCEX files?
Files with VCEX extension can be opened by ProfExam Simulator.
Discount: 20%
Demo Questions
Question 1
Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.
- Organization
- Service level
- Ticket type
- Category
Correct answer: BC
Question 2
Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.
- Maintain the ticket hierarchy.
- Run an action for grouping tickets.
- Use the Subticket tab to add a ticket.
- Define a multi-step approval process.
- Create an activity plan for an object ticket.
Correct answer: ABC
Question 3
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.
- Maintenance plan
- Service contract
- Operating hours
- Working calendar
Correct answer: CD
Question 4
When an end user logs an incident in SAP Service Cloud, what can the administrator do to manage the incident? Note: There are 2 correct answers to this question.
- Change the priority to Escalated.
- Set the action to Propose Solution.
- Maintain the Incident Context.
- Push the incident to SAP Service Cloud support.
Correct answer: AB
Question 5
Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.
- Process category
- Warranty category
- Maintenance category
- Incident category
- Cause category
Correct answer: ABC
Question 6
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
- Create territory hierarchy levels
- Remove the personal data from the business user
- Assign employee to an organizational unit
- Assign restriction rules
Correct answer: CD
Question 7
You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.
- Make sure an organizational node can only be set up with a replication process from the back end.
- Make sure that each organizational unit can have only one function at a time.
- Use the Reporting Line function for selection.
- Assign an employee to several organizational units.
Correct answer: CD
Question 8
Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?
- Countries, scoping, activating dashboard designer
- Countries, scoping, live activity configuration
- Countries, business processes, integrations
- Countries, business processes, business users
Correct answer: C
Question 9
What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.
- Establish regular housekeeping tasks and procedures.
- Define roles and responsibilities as part of a process transformation office.
- Establish release management.
- Integrate clean core practices in the end-to-end value process chain.
- Establish an organizational structure, technical foundation, and transformation methodology for clean core.
Correct answer: ADE
Question 10
Which of the following can you use to explore released APIs?
- SAP Application Interface Framework
- SAP Business Accelerator Hub
- SAP Integration Suite
Correct answer: B
HOW TO OPEN VCE FILES
Use VCE Exam Simulator to open VCE files
HOW TO OPEN VCEX AND EXAM FILES
Use ProfExam Simulator to open VCEX and EXAM files
ProfExam at a 20% markdown
You have the opportunity to purchase ProfExam at a 20% reduced price
Get Now!