Download Professional Scrum Master II.PSM II.ExamTopics.2025-07-08.192q.vcex

Vendor: Scrum
Exam Code: PSM II
Exam Name: Professional Scrum Master II
Date: Jul 08, 2025
File Size: 137 KB
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Demo Questions

Question 1
At the end of the eighth Sprint, the internal sponsors are upset and angry with the progress of the product being built. The current state of the product is not as expected and will require additional Sprints and more budget than originally anticipated at the start of the project.
What factors may have led to this? (Choose three.)
  1. The Product Owner has not been engaging with sponsors frequently enough and has not been kept aware of the overall progress of the project.
  2. The sponsors haven't been using the Sprint Reviews to actively engage, and inspect and evaluate progress.
  3. The scope changes have not been tracked adequately and the change request process has not been followed properly.
  4. The stakeholders have not been using the Daily Scrum effectively to track the Development Team's progress.
  5. The Scrum Master has not ensured transparency.
  6. The project plan proposed to the sponsors at the start of the project followed stringently.
Correct answer: ABE
Explanation:
One of the principles of agility includes working closely with business people. In order to manage stakeholder expectation, there must be open communication(through collaboration and transparency) throughout the project cycle. This maximizes alignment, helps with making business decisions, and reduces risk.Although, the Scrum Guide does not directly state that the Scrum Master is responsible for ensuring transparency it is implicit. The Scrum Master is responsible for the process in which Scrum is adopted and enacted. Scrum is founded on empiricism and the Scrum Master helps those inside and outside the team work in an empirical environment which includes transparency (one of the three pillars of empiricism).
One of the principles of agility includes working closely with business people. In order to manage stakeholder expectation, there must be open communication
(through collaboration and transparency) throughout the project cycle. This maximizes alignment, helps with making business decisions, and reduces risk.
Although, the Scrum Guide does not directly state that the Scrum Master is responsible for ensuring transparency it is implicit. The Scrum Master is responsible for the process in which Scrum is adopted and enacted. Scrum is founded on empiricism and the Scrum Master helps those inside and outside the team work in an empirical environment which includes transparency (one of the three pillars of empiricism).
Question 2
During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item 'done'. Some say it is a part of the Definition of Done and others say it isn't. Steven, the Scrum Master, observes a debate forming and members beginning to take sides.
What is the best action for Steven to take?
  1. Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.
  2. Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item 'done' and teach the team about the importance of avoiding conflicts.
  3. Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.
  4. Bring the Product Owner to the discussion and have him/her decide the work needed to make the item 'done.' It is the Product Owner's responsibility to manage the Development Team members.
Correct answer: C
Explanation:
Question 3
Scrum has a role called `Project Manager.`
  1. True
  2. False
Correct answer: B
Explanation:
The Scrum Framework only recognizes three roles although others may be needed to help the team build the most valuable product possible.
The Scrum Framework only recognizes three roles although others may be needed to help the team build the most valuable product possible.
Question 4
Scrum addresses which of the following four risks in software development? (Choose four.)
  1. The complexity and unpredictability of the requirements.
  2. The stability and complexity of the technology.
  3. The skills and working relationships of the people on the teams.
  4. The timescale of the planned work.
  5. The clear definitions of stages and gateways in the overall governance model.
  6. The definition of incentive and bonus strategies by HR for all team members.
Correct answer: ABCD
Explanation:
Scrum is a framework within which people can address complex adaptive problems, while productively and creatively developing, delivering, and sustaining complex products of the highest possible value. Scrum employs an iterative, incremental approach to optimize predictability and control risk.
Scrum is a framework within which people can address complex adaptive problems, while productively and creatively developing, delivering, and sustaining complex products of the highest possible value. Scrum employs an iterative, incremental approach to optimize predictability and control risk.
Question 5
After several Sprints, a key stakeholder starts using the product. The stakeholder is surprised by the slow performance and complains to the Product Owner. The Product Owner comes to the Scrum Master asking for advice.
What is the best action for a Scrum Master to take?
  1. Wait until the next Sprint Retrospective as it is the most opportune time to modify the Definition of Done.
  2. Bring the concern to the testers in the Development Team and ask them to include performance testing.
  3. Explain to the Product Owner that it's up to the Development Team to. decide on acceptable performance standards as they own the Definition of Done.
  4. Encourage the Product Owner to bring the performance concerns to the Development Team and work with them on how to improve performance, and ultimately have stronger Definition of Done.
Correct answer: D
Explanation:
The highest priority of agility is to satisfy the customer through early and continuous delivery of valuable software. Because the Development Team is the one doing the work and increments must meet performance standards, they can expand their Definition of Done to include more stringent criteria for higher quality.
The highest priority of agility is to satisfy the customer through early and continuous delivery of valuable software. Because the Development Team is the one doing the work and increments must meet performance standards, they can expand their Definition of Done to include more stringent criteria for higher quality.
Question 6
What are two signs that a Scrum Team is self-managing? (Choose two.)
  1. Creativity flourishes and new possibilities are explored.
  2. The Scrum Team can resolve conflicts and continue working.
  3. Management understands the team's daily tasks at all times.
  4. The Developers always know the status of the assigned work needed to deliver the tasks committed in the Sprint Plan.
Correct answer: AB
Explanation:
Question 7
You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem? (Choose two.)
  1. You go to the Human Resources department and ask them to have a conversation with the Developer based on the issues the team has raised.
  2. You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity.
  3. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team's decision.
  4. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
  5. At the Sprint Retrospective you observe whether the topic is raised. If it does not happen, you check on how comfortable everybody is with the way team decisions are made.
Correct answer: CD
Explanation:
Question 8
Marian is a Product Owner working on a Scrum Team on a new release for her product. Based on the average velocity of the previous release Marian estimated the project to take seven Sprints. Average velocity in the previous release was thirteen completed units of work per Sprint. Development is three Sprints underway, with four more Sprints to go until the release. Product Backlog has been stable.
Over the first three Sprints, the Developers report their average velocity is nine, while not having fully tested all the delivered functionality. The Developers estimate that the unfinished testing would have required 10% of a Sprint's time. The Developers believe that the required velocity of thirteen is within their reach. What is the most effective way to recover?
  1. In the next Sprints, the Developers keep making sure that all of the selected scope per Sprint is as done as possible, at least at the past level of 90%. In every Sprint the undone work of the previous Sprint is estimated and added to the Sprint Backlog. It comes on top of the expected forecast of 13 units, so it does not mess up progress on the Product Backlog.
  2. Transparency needs to be restored by adding the undone work to the Product Backlog. The Developers must figure out a way to deliver in the upcoming Sprints a velocity of not only 13 units of new work, but also two additional points to catch up undone work. It is the Scrum Master's duty to assess whether such repair is possible. If not, the Scrum Master initiates a restart with a more reliable team or cancels the project. The Scrum Master will have to inform the Product Owner and the stakeholders.
  3. The Developers set the open work aside to be performed in one or more release Sprints. They remind Marian to find funding for enough Release Sprints in which this remaining work can be done. Up to one release Sprint per three development Sprints may be required. It is Marian's responsibility to inform users and stakeholders of the impact on the release date.
  4. The Developers inform Marian that the progress she has perceived to date is not correct. The Increment is not releasable. They give Marian their estimate of the effort it would take to get the past work done, and suggest doing that work first before proceeding with new features. The Developers also re-estimate the effort to complete the remaining backlog, including all testing. In the end, it is Marian's call to continue the project or to cancel.
Correct answer: B
Explanation:
Question 9
Your organization always stresses the importance of on-time delivery and reliability. A manager has detected that your team’s progress is too slow. They feel that your team's velocity needs to be 10% higher.
The organization expects you, as the Scrum Master, to make it happen. How do you respond? (Choose two.)
  1. You help management understand that it typically takes a few Sprints for a team to gradually increase the velocity up to the level expected. Meanwhile you present this to the team as a challenge and a company goal, leaving it however up to them to figure out exactly how to achieve this.
  2. You educate management that it is the Scrum Team's responsibility to improve their velocity. You invite management to the next Sprint Retrospective to brainstorm on how they can improve.
  3. You explain how a Scrum Team uses the velocity of a Sprint primarily to forecast work for the next Sprint, not to perfectly predict future productivity. You refer management to the Product Owner for all information concerning the progress of development.
  4. You inform management of organizational impediments that prevent the Scrum Team from being more productive. You enlist their help to remove these impediments.
  5. You tell management that this is not your accountability in Scrum. You direct them to the Product Owner to determine whether the forecast is accurate.
Correct answer: AD
Explanation:
Question 10
You are the Scrum Master for four Scrum Teams working from the same Product Backlog. Several of the Developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Stella, an external specialist who is not a member of any of the four Scrum Teams. What would you consider acceptable solutions for the problem? (Choose three.)
  1. Merge the Scrum Teams into one large Scrum Team for the next two Sprints. When the need for Stella's expertise is over, the teams can separate again.
  2. Developers with an interest in Stella's domain could volunteer to take on this work in their respective Scrum Teams.
  3. Ask Stella for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Scrum Teams to re-prioritize the work so that tasks not depending on Stella can be done first.
  4. Investigate whether additional techniques or frameworks for scaling Scrum would be appropriate for these Scrum Teams.
  5. Create a team with Stella and identify people from the Scrum Teams to temporarily work in Stella's domain to learn to better serve the existing teams.
  6. Organize a release Sprint in which Stella can thoroughly check and complete all the work done in her domain before considering the work releasable.
  7. Have the Developers re-order the Product Backlog so Stella can serve one team full-time in a Sprint.
Correct answer: BCE
Explanation:
Question 11
A Scrum Master colleague of yours wants some guidance on what to do in the following situation. During the Daily Scrum, one Scrum Team member, who is a key central figure in the organization, drags on and on about things which actually are interesting but not relevant for the Daily Scrum, day after day. What are two suggestions you would offer to your colleague? (Choose two.)
  1. You contact the team member's Line Manager and raise this as an impediment to the Manager, and ask that they resolve this matter.
  2. You suggest coaching the Developers to help them find a way to solve the problem, and own the solution.
  3. You suggest passing a token around. The person holding the token has the floor to speak for an allotted amount of time.
  4. You suggest taking the person aside and asking them what they believe the key outcomes are for the Daily Scrum. Effectively coaching them to help create focus during the Daily Scrum.
  5. You suggest using a timer, to limit the time each person can speak at the Daily Scrum.
Correct answer: BDE
Explanation:
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