CIS-SAM: Certified Implementation Specialist - Software Asset Management

Software Asset Lifecycle has __________ components.

8
6
7
5

Correct answer: A

What are three ways to get software asset data into ServiceNow?

Clone, Background Script, Discovery
Import Data, Plugin, Clone
Discovery, Import Data, Manual
Plugin, Background Script, Manual

Correct answer: C

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

Software allocations
Software models
Foundation data
Software contracts
Software entitlements

Correct answer: ABCE

When receiving an order, which data point is mandatory?

Assigned To
Cost
Asset Tag
Serial Number

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/procurement/task/t_ReceiveAnAsset.html

Which of the following license metrics require allocations in order to maintain compliance? (Choose two.)

Per Core
Per User
Per Named Device
Per Named User
Per Core (with CAL)
Per Application Instance
Named User Plus

Correct answer: BD

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

Classification
Scanning
Exploration
Identification

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_GetStartedWithDiscovery.html

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

Expand and collapse tree links
List of all publishers
Software model compliance icons
Filter products
Compliance toggle switch
List of all publishers out of compliance

Correct answer: BF

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-license-workbench.html

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

Publisher License Metrics
All Publishers
Publishers Out of Compliance
Publisher Software Models
Publisher Compliance
Pinned Publishers

Correct answer: ADE

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-license-workbench.html

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

Mapping Assist
Transform Map
Reconciliation Map
Discovery Map

Correct answer: B

Explanation:

Reference: https://community.servicenow.com/community?id=community_question&sys_id=e785875ddb911f0858dcf4621f9619d7

What is the definition of Partially Normalized?

A discovery model normalized based on publisher field alone.
The software discovery model has not yet completed its run through the normalization process.
A discovery model was normalized based on publisher and product fields only.
A discovery model was normalized based on publisher, product, version fields.

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software-asset-management2/concept/c_SAMDiscovery.html

Vendor:	ServiceNow
Exam Code:	CIS-SAM
Exam Name:	Certified Implementation Specialist - Software Asset Management
Date:	Apr 10, 2020
File Size:	177 KB

Download Certified Implementation Specialist - Software Asset Management.CIS-SAM.VCEplus.2020-04-10.57q.vcex

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