Download Certified Implementation Specialist - Service Mapping.CIS-SM.ExamTopics.2026-03-06.40q.tqb

Vendor: ServiceNow
Exam Code: CIS-SM
Exam Name: Certified Implementation Specialist - Service Mapping
Date: Mar 06, 2026
File Size: 248 KB
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Demo Questions

Question 1
In Service Mapping, which icon represents a credential error on the Service map?
  1. Yellow triangle
  2. Yellow circle
  3. Red circle
  4. Red triangle
Correct answer: D
Question 2
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?
  1. Task, Description, Created
  2. Node, Type, Resource, Number
  3. Source, Number, Task
  4. Source, Node, Type, Resource
Correct answer: D
Question 3
During ServiceNow Discovery, which one of the following is the approximate number of host IPs that are port scanned with a Discovery Schedule configured with an IP network as shown?
180.181.0.0/16
  1. ~5 million
  2. ~1 million
  3. ~65 thousand
  4. ~500,000 thousand
Correct answer: C
Question 4
Which of the following are created automatically when using the map option Create pattern from generic application?
  1. Discovery Pattern, CI Type/Class, Process Classifier
  2. CI Type/Class, Process Classifier, Identification Rule
  3. Process Classifier, Connection Section, Discovery Pattern
  4. Identification Rule, CI Class/Class, Identification Section
Correct answer: A
Question 5
To begin the configuration of tag-based services, tag values must be defined where?
  1. Tag categories
  2. Tag catalogs
  3. Tag-based service families
  4. Tag libraries
Correct answer: A
Question 6
Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?
  1. Management IP address
  2. MAC address
  3. Public IP address
  4. MIB address
Correct answer: A
Question 7
In Event Management, which of the following rules allows for automatic task creation?
  1. Alert Management
  2. Event
  3. Task
  4. Alert Correlation
Correct answer: A
Question 8
Which one of the following best describes the definition of an Entry Point?
  1. A method by which a user interacts with a service or a CI interacts with another CI
  2. A type of communication taking place between applications
  3. A template of attributes that define a communication type between applications
  4. A Host::Hosted on relation between CIs
Correct answer: A
Question 9
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?
  1. Windows Active Directory Servers
  2. Windows DHCP Servers
  3. Windows Domain Controller Servers
  4. Windows DNS Servers
Correct answer: C
Question 10
Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?
  1. All three MID Servers will be used during the Port Scan phase and all three will be used during the classification phase.
  2. Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.
  3. Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.
  4. All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.
Correct answer: C
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