Download Certified Implementation Specialist - Service Mapping.CIS-SM.VCEplus.2021-01-25.60q.tqb
| Vendor: | ServiceNow |
| Exam Code: | CIS-SM |
| Exam Name: | Certified Implementation Specialist - Service Mapping |
| Date: | Jan 25, 2021 |
| File Size: | 656 KB |
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Demo Questions
Question 1
Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)
- Understanding of XML, Regex, Delimited text, and JSON
- Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST
- Scripting capabilities with respect to Unix and Windows commands
- Intermediate or above Windows and Unix administration skills
- Sufficient skills to build an enterprise web site
- Understanding of relational database theory
Correct answer: ABCD
Explanation:
Reference: https://www.servicenow.com/services/training-and-certification/service-mapping-implementation.html Reference: https://www.servicenow.com/services/training-and-certification/service-mapping-implementation.html
Question 2
Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?
- Problem Management: Number of Incidents per Known Problem
- Incident Management: Mean Time to Resolve
- Event Management: Signal to Noise Ratio
- Change Management: Number of Major Changes
Correct answer: B
Explanation:
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sm-blueprint.pdf
Question 3
How many ServiceNow instances can one MID Server connect to?
- 1
- 5
- Up to 255
- Unlimited
Correct answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/mid-server/concept/c_MIDServerConnectionPrerequisites.html Reference: https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/product/mid-server/concept/c_MIDServerConnectionPrerequisites.html
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