Download ServiceNow Certified System Administrator.CSA.ExamTopics.2026-03-26.377q.tqb

Vendor: ServiceNow
Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Date: Mar 26, 2026
File Size: 2 MB
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Demo Questions

Question 1
What types of entities can receive task assignments, in ServiceNow? (Choose two.)
  1. Users
  2. Departments
  3. Groups
  4. Teams
Correct answer: A, C
Question 2
What role enables someone to authorize a request, with no other permissions on the platform?
  1. Approval Group [approval_group]
  2. Authorize [authorize_user]
  3. Reviewer [reviewer_user]
  4. Verification [verify_user]
  5. Approver [approver_user]
Correct answer: E
Question 3
Many actions are included with flow designer, what are some frequently used core actions? (Choose four.)
  1. Look for Update
  2. Create Record
  3. Ask for Approval
  4. Look Up Record
  5. Wait for Condition
  6. Wait for Match
Correct answer: B, C, D, E
Question 4
What feature allows you to limit who is able to contribute or read knowledge within a knowledge base?
  1. Roles
  2. Groups
  3. User Criteria
  4. Categories
Correct answer: C
Question 5
Which testing framework is used to test ServiceNow Applications?
  1. Test Driven Framework (TDF)
  2. Junit
  3. Selenium
  4. Automated Test Framework (ATF)
Correct answer: D
Question 6
Which allows the creation of a task-based record from Service Catalog?
  1. Assignment Rule
  2. Flow Designer
  3. UI Builder
  4. Record Producers
Correct answer: D
Question 7
What module do you use to access the reports that are available to you?
  1. Self-Service > My Reports
  2. Self-Service > My Dashboards
  3. Reports > View / Run
  4. Reports > Homepage
  5. Reports > Overview
Correct answer: C
Question 8
Security rules are defined to restrict the permissions of users from viewing and interacting with data. What are these security rules called?
  1. CRUD Rules
  2. Access Control Rules
  3. Role Assignment Rules
  4. Scripted User Rules
  5. User Authentication Rules
Correct answer: B
Question 9
The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:
  • Number
  • Task Type
  • Parent
  • Short Description
  • Assignment Group
  • Assignee
  • Updated
After navigating to the list, where would you click, to meet this requirement?
  1. Click List Context Menu > Personalize List
  2. Click List Context Menu > Configure > Columns
  3. Right click List Gear icon > Configure > Columns
  4. Right click on any column header, Context Menu > Configure > List Layout
Correct answer: D
Question 10
On the Form header, which element you to access form templates?
  1. Stamp
  2. More Options (...)
  3. Pages
  4. Paperclip
Correct answer: B
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