Download IT4IT Part 1 Exam.OG0-061.ExamLabs.2019-10-01.24q.tqb

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Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.

an economic framework describing how businesses produce value
the IT service lifecycle as represented by its data objects and how they flow across IT management systems
the set of functional components used by every IT department, supporting the IT service backbone
the series of value-adding activities that every IT department should perform

Correct answer: D

Explanation:

Reference: https://pubs.opengroup.org/it4it/refarch20/chap03.html

How does the IT4IT Reference Architecture use the value stream concept?

As a way of grouping functionality to provide context for where value is being created and delivered
To support predictable, sequential, waterfall approaches to IT service delivery
As a macro-process and capability architecture to provide context for IT value delivery and operations
In order to be compliant with the Value Chain concept of Michael Porter

Correct answer: A

Explanation:

Reference: https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/

Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?

Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change
The investment in each service is quantified in the service portfolio; software license percentage is use
Increase automatically remediated Events; increase the percentage of Events correlated to a business service
The percentage of automated tests; arrival and departure rate for work

Correct answer: B

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