Download IT4IT Part 1 Exam.OG0-061.ExamLabs.2019-10-01.24q.vcex

Vendor: The-Open-Group
Exam Code: OG0-061
Exam Name: IT4IT Part 1 Exam
Date: Oct 01, 2019
File Size: 19 KB

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Question 1
Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.
  1. an economic framework describing how businesses produce value
  2. the IT service lifecycle as represented by its data objects and how they flow across IT management systems
  3. the set of functional components used by every IT department, supporting the IT service backbone
  4. the series of value-adding activities that every IT department should perform
Correct answer: D
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap03.html
Reference: https://pubs.opengroup.org/it4it/refarch20/chap03.html
Question 2
How does the IT4IT Reference Architecture use the value stream concept?
  1. As a way of grouping functionality to provide context for where value is being created and delivered
  2. To support predictable, sequential, waterfall approaches to IT service delivery
  3. As a macro-process and capability architecture to provide context for IT value delivery and operations
  4. In order to be compliant with the Value Chain concept of Michael Porter
Correct answer: A
Explanation:
Reference: https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/
Reference: https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/
Question 3
Which of the following are Key Performance Indicators of the Requirement to Deploy (R2D) value stream?
  1. Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change
  2. The investment in each service is quantified in the service portfolio; software license percentage is use
  3. Increase automatically remediated Events; increase the percentage of Events correlated to a business service
  4. The percentage of automated tests; arrival and departure rate for work
Correct answer: B
Question 4
What is the difference between primary and supporting activities in the IT Value Chain?
  1. Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
  2. Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
  3. Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
  4. Primary activities focus on systems design and construction; supporting activities include planning and operations management
Correct answer: C
Question 5
What is the purpose of the Enterprise Architecture functional component?
  1. To log, maintain, and evaluate all demands coming into IT through a single funnel
  2. To manage creation, review, approval, and audit of all IT policies
  3. To create and manage long-term IT investment and the execution plan-of-action
  4. To manage the authoritative list of all IT investments
Correct answer: B
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/chap05.html#_Toc431202751
Reference: https://pubs.opengroup.org/it4it/refarch20/chap05.html#_Toc431202751
Question 6
What is a benefit of implementing the Strategy to Portfolio value stream?
  1. Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage
  2. Services designed in accordance with standards and policies
  3. Prioritized IT investment based on impacts on architecture and business priorities
  4. Reduced costs by proactively identifying issues before the service impact becomes severe
Correct answer: B
Explanation:
The S2P Value Stream extends the best practices put forward by various authors and frameworks, including ISO/IEC, the Capability Maturity Model Integration (CMMI), AXELOS Ltd. in its ITIL series on IT Service Management, ISACA in its COBIT Framework, and others, by defining the technology components necessary to implement them. A range of organizational maturity is also accommodated by the S2P Value Stream. Reference: https://pubs.opengroup.org/it4it/refarch20/apdxa.html#_Toc431202808
The S2P Value Stream extends the best practices put forward by various authors and frameworks, including ISO/IEC, the Capability Maturity Model Integration (CMMI), AXELOS Ltd. in its ITIL series on IT Service Management, ISACA in its COBIT Framework, and others, by defining the technology components necessary to implement them. A range of organizational maturity is also accommodated by the S2P Value Stream. 
Reference: https://pubs.opengroup.org/it4it/refarch20/apdxa.html#_Toc431202808
Question 7
Which value stream creates the Service Release Blueprint?
  1. Strategy to Portfolio
  2. Requirement to Deploy
  3. Detect to Correct
  4. Request to Fulfill
Correct answer: D
Explanation:
Reference: https://cloudsourceblog.com/2018/04/26/building-a-hybrid-functional-reference-architecture-part-2-it4it/
Reference: https://cloudsourceblog.com/2018/04/26/building-a-hybrid-functional-reference-architecture-part-2-it4it/
Question 8
What is a benefit of implementing the Request to Fulfill value stream?
  1. Ensuring that the service delivered actually performs as requested
  2. Improved communication with business stakeholders through roadmaps
  3. Improving the speed at which issues with a business service are identified
  4. Increased cost optimization by cancelling subscriptions that are no longer used
Correct answer: A
Explanation:
Reference: https://cloudsourceblog.com/2018/04/26/building-a-hybrid-functional-reference-architecture-part-2-it4it/
Reference: https://cloudsourceblog.com/2018/04/26/building-a-hybrid-functional-reference-architecture-part-2-it4it/
Question 9
What does the Event data object represent?
  1. A user inquiry to the Service Desk
  2. An alert signifying a change of state of a monitored Configuration Item
  3. An issue or flaw with delivered code or physical service blueprint
  4. An interruption to normal service operations
Correct answer: B
Explanation:
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html (8.4.2)
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html (8.4.2)
Question 10
UML is the Object Management Group Unified Modeling Language. 
The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?
  1. Component
  2. Class
  3. Activity
  4. Artifact
Correct answer: D
Explanation:
A service lifecycle data object (lifecycle data object) represents data (records, information, and so on) that annotate or model an aspect of a service being offered by IT. Data objects can take a digital or physical form and can be comprised of structured, semi-structured, or unstructured data. Our definition of service lifecycle data object is aligned contextually with the OMG definition of artifact. In UML, the OMG defines artifact as:“The specification of a physical piece of information that is used or produced by a software development process, or by deployment and operation of a system. Examples of artifacts include model files, source files, scripts, and binary executable files, a table in a database system, a development deliverable, or a word-processing document, a mail message.” Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html
A service lifecycle data object (lifecycle data object) represents data (records, information, and so on) that annotate or model an aspect of a service being offered by IT. Data objects can take a digital or physical form and can be comprised of structured, semi-structured, or unstructured data. Our definition of service lifecycle data object is aligned contextually with the OMG definition of artifact. In UML, the OMG defines artifact as:
“The specification of a physical piece of information that is used or produced by a software development process, or by deployment and operation of a system. Examples of artifacts include model files, source files, scripts, and binary executable files, a table in a database system, a development deliverable, or a word-processing document, a mail message.” 
Reference: https://pubs.opengroup.org/it4it/refarch21/IT4ITv2.1.html
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